Network Status

  1. Portal Home
  2. Server Status
News & Information
Core Network Upgrade (Resolved)
  • Priority - Critical
  • Affecting Other - Entire Network

  • We are upgrading our main fibre optic service and expect some service interuptions between the hours of 12AM - 6AM from the 28/03/2015 to 05/04/2015. If you have any questions or want more information please get in contact with us via phone or email on 1300 933 038 or noc@ausnetservers.com.au

  • Date - 28/03/2015 00:00 - 05/04/2015 00:00
  • Last Updated - 06/12/2017 06:48
Planed Server Migration (Resolved)
  • Priority - Critical
  • Affecting Server - Web Server 1 (Hurricane)

  • Service: Web Server (Web Server 1 - Hurricane)
    Type: Upgrade (major)
    Event: 558541200

    Status: Planned Upgrade
    Duration: 3-4 Hours

    Technical Summary
    We will be moving all websites from this server to the new server cluster hardware along with all server configurations, backups and files. During this time there will be outages for all websites, dns and emails. No IP Addresses or settings (including passwords) will change during this process. Please contact our support staff for more information.

     




  • Date - 17/11/2017 22:00 - 18/11/2017 01:00
  • Last Updated - 06/12/2017 06:48
TeamSpeak Connection Tutorial Guide (Resolved)
  • Priority - Low
  • Affecting System - Help & Support

  • We are re-creating our TeamSpeak 3 client connection tutorial with screenshots to replace the old and outdated server. This will take effect and will be published online in our wiki as soon as it’s done. If you need any general support please contact support@ausnetservers.com.au

    Update 1:  (12/03/2015) A new document is being drafted as we speak and should be availible shortly 

  • Date - 06/03/2015 01:36
  • Last Updated - 06/12/2017 06:46
Planned Network Upgrades (Resolved)
  • Priority - Critical
  • Affecting Other - Core Network

  • Planned Maintenance will be undertaken in the evening on Sunday 26/04/2015 and may extend into Monday 27/04/2015.

    During this time we ask that you be patient as we install some new core routers to handle our increased network load.

    Once these upgrades are completed we will be peering with 2 new upstream providers to offer you a better service experience

    During this outage our call centre will be closed by you can still get in contact with us via support tickets from within your account.

    ###################################################################################

    Update 1 [Posted 26/04/2015 @ 21:15]
    Some managed services are back online for the time being. We are working as hard as we can to get all our customers back online. Keep in mind there is still going to be some further outages between now and midnight of the 27/04/2015

    Update 2 [Posted 27/04/2015 @ 06:10]
    Our new firewall is now online and traffic is being diverted back through it. If you notice anything strangre or not working please let our network operations centre know as soon as possible.

    Update 3 [Posted 28/04/2015 @ 18:03]
    The Nodes are online and we are prepping to move some of the vms to the new servers after midnight,

    Update 4 [Posted 29/04/2015 @ 00:16]
    We are currently moving VM's from our old nodes to the new nodes. We are noticing that the responce times on the web server cluster for page load times is being effected due to the high server load. We are currently working on this as we speak.

  • Date - 23/04/2015 00:00 - 27/04/2015 00:00
  • Last Updated - 06/12/2017 06:46
Website Mirgration (Resolved)
  • Priority - Low
  • Affecting Other - ANSA Website + Client Area

  • Hi Guys,

    We are preparing our website and client area to be moved to its own server. During the window specified above there will be small outages. Please stay tuned for further updates

  • Date - 01/06/2015 00:44 - 09/10/2015 13:04
  • Last Updated - 01/06/2015 01:46
TS3 Server 02 Mirgration (Resolved)
  • Priority - Critical
  • Affecting Server - Teamspeak Server 1 (Ballarat)

  • Aus Net Servers Australia will be moving the remaining servers left on the old TS3 Hosting equipment over to our TS3 Hosting servers on 20th March 2015. We expect downtime of up to 30 minutes whilst this is move is in progress. Once the move has been completed your new server host name will that of what is in the table below

    All your customisations and files stored on your server will be on the new server, your port name and security settings will also stay the same.

    Please refer to the following table

    Old Hostname New Hostname
       
    ts-s01.ts3hosting.net.au ts-s01.ausnetservers.net.au
    ts-s02.ts3hosting.net.au ts-s02.ausnetservers.net.au

  • Date - 20/03/2015 01:00 - 21/03/2015 01:40
  • Last Updated - 09/03/2015 15:41
TS3 Server 01 Mirgration (Resolved)
  • Priority - Critical
  • Affecting Server - Ballarat

  • Aus Net Servers Australia will be moving the remaining servers left on the old TS3 Hosting equipment over to our TS3 Hosting servers on 20th March 2015. We expect downtime of up to 30 minutes whilst this is move is in progress. Once the move has been completed your new server host name will that of what is in the table below

    All your customisations and files stored on your server will be on the new server, your port name and security settings will also stay the same.

    Please refer to the following table

    Old Hostname New Hostname
       
    ts-s01.ts3hosting.net.au ts-s01.ausnetservers.net.au
    ts-s02.ts3hosting.net.au ts-s02.ausnetservers.net.au

  • Date - 20/03/2015 02:00 - 21/03/2015 01:40
  • Last Updated - 09/03/2015 15:41
Scheduled Outage: Tuesday 6th October 2014 (Resolved)
  • Priority - Critical
  • Affecting Other - 103.243.239.0/24

  • Updated at: 2014-09-19 10:45:10 AEST

    Estimated Time of Commencement:

    2014-09-06 23:00:00 AEST

    Description:
    External Connectivity:

    Our upstream carrier is upgrading its backbone

    Technical Summary: 

    Our upstream provider is upgrading its core network. We expect short to moderate outages during this window

    Resolution:

    An upstream network provider will conduct works on its core network.

    Estimated Time of Restoration:

    2014-09-07 06:00:00 AEST

  • Date - 06/10/2014 23:00 - 10/03/2015 01:16
  • Last Updated - 19/09/2014 23:00
ANSA DC Annual Maintanance (Resolved)
  • Priority - Critical
  • Affecting Other - Nodes 1-15

  • Please be advised that Aus Net Servers Australia Pty Ltd has scheduled some minor maintenance on our ANSA DC 1 nodes 1-15 from midnight Friday 19th September until 6AM Monday 22nd September 2014. We do expect short outages during this time of no more then 5 minutes as new hardware is installed and configured in our hardware pool. 

    Aus Net Servers Australia is preparing to move all clients on nodes 1-5 which is all TS3 Hosting, Web Hosting and DNS Hosting clients to new hardware from November 2014.

    If you have any questions please call our Support Centre on 1300 933 038 before the work is undertaken 

  • Date - 19/09/2014 00:00 - 09/03/2015 15:27
  • Last Updated - 12/09/2014 13:21
Outage / Update (Resolved)
  • Priority - Critical
  • Affecting Other - Entire Core Network

  • Aus Net Servers Australia engineers will be replacing the core Ballarat Switches and updating our BGP Session information on February 13th 2014 between 1- 6AM.

    We do expect service interruptions during this window. For more information visit https://www.ansaclients.com.au/serverstatus.php or call 1300 933 038 during business hours.

  • Date - 13/02/2014 12:30 - 12/09/2014 13:22
  • Last Updated - 06/02/2014 19:35
Core Network Upgrade (Resolved)
  • Priority - Critical
  • Affecting Other - Core Network

  • Aus Net Servers Australia will be replacing our core switch and doing some work on our core BGP router between the hours of 4AM - 6AM Thursday 30th January 2014.

    We expect there to be momentary network interuptions between these hours as the traffic is re-routed through our backup upstream carrier

    Our Network Operations Centre will be availible during this time on 1300 933 038 or noc@ausnetservers.net.au

  • Date - 30/01/2014 04:00 - 06/02/2014 19:35
  • Last Updated - 23/01/2014 22:08
Prev Page Next Page